If your question is not answered below, please feel free to email us. We will answer  your question and add it to our list!
How soon can I expect my Certificate of Completion after I return my exam?
Can I have a copy of my Certificate of Completion Faxed to me if I am running short on time?
What if I don't pass the exam?
What options do I have if I already own the text book?
Is it possible for several practitioners to order courses and share a textbook?
What if I decide against taking the exam?
Is there a fee for submitting very dated material?  
How soon can I expect my Certificate of Completion after I return my exam?
Exams are typically graded within 48 hours of receipt. Results are placed in the U.S. Mail for standard postal delivery. Most participants will receive their results in 2 - 4 days.
Can I have a copy of my Certificate of Completion Faxed to me if I am running short on time?
Yes. Just provide us with your FAX number and a note stating your request when you return your exam. Your complete exam results and Certificate of Completion will be placed in the mail as per our usual procedure.
What if I don't pass the exam?
Participants who score less than 80% will have their corrected answer sheet returned to them with information regarding the troublesome areas. Participants will have the option of answering essay exam questions covering the subject matter on the test that was problematic. Participants who successfully complete the essay exam questions will receive credit for the course.
What options do I have if I already own the text book?
If you already own the text book for a course which offers 15 or more CE's, you may reduce the price of the course (for the exam only) by $30. If the course offers less than 15 CE's, you may reduce the price of the course (for the exam only) by $20.
Is it possible for several practitioners to order courses and share a textbook?
Yes. In this case, one course is subject to the full price, and additional exams are available for a $30.00 discount from the regular course price. To place an order in this fashion, select one complete course, and then additional exams only for the number of practitioners that will be taking the course.
What if I decide against taking the exam?
Materials may be returned up to 10 days after receipt for a full refund, minus a $10.00 processing fee.
Is there a fee for submitting very dated material?  
  Yes.  The Joshua Tree requires a $25.00 re-registration fee for materials submitted more than one year after the order was placed.  This covers our administrative time in searching and recording in multiple data bases.
     

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